Active Directory 6

• Disable an AD account
• Remove / Edit Manager for AD users
• Password self-reset setup
• Update account lockout settings
• Add Graphik font to PC

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Airwatch 0

AO 4

• AO Call Centre Phone Check
• AO Setup 2023&2024(Help Desk)
• Printer connection for MSS (routing the printer IP address when they have a VPN connection)
• Hatamoto Printing Setup at RLA VCC (AO)

Certificates Renew 7

• Renew public certificate for Windows IIS
• Request a certificate from DigiCert
• Renew public certificate for Exchange
• Renew public certificate for PaloAlto
• Renew public certificate for ADFS

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Cortex 1

• Cortex endpoint client version update

Rubrik 1

• Rubrik CDM software upgrade

vCenter 2

• How to take a snapshot / revert a snapshot of a VM
• Patching EXSI host

Networking 0

Lighting System 1

• How to RDP to Lighting server