1. Navigate to Groups & Settings > All Settings > Devices & Users > Apple > APNs For MDM in the Workspace ONE UEM Console.

  2. Click Renew.

  3. Follow the prompts on the screen to view the instructions and then click MDM_APNsRequest.plist link to download new Workspace ONE Certificate request (.plist file).
    MDM_APNsRequest.plist

  4. Click Go To Apple. Keep the Workspace ONE UEM Console open. You will come back to use the console for operations described in the Entering the Certificate into the Workspace ONE UEM Console section.

  5. Sign in using the same Apple ID used to sign into the Apple Push Certificates Portal website previously.
    Apple Push Certificates Portal

  6. Find the certificate with the UID that matches the UID in the certificate that is being renewed.
    matche the UID
    matche the UID

  7. Click Renew to update the certificate due to expire.
    Renew Push Certificate
  8. Click Choose File.

  9. Navigate to the .plist file downloaded in step #3 and click Open.
    choose and upload APNs Certificate
    1. Note: If the Apple Push Certificate Portal fails to accept the .plist file, rename the file to end in .csr, .txt, or .rtf and attempt once more.
  10. Click Upload, then the following dialog box appears and the renewal of the certificated is completed.

    APNs Certificate Renewed and Download
  11. Click Download to retrieve the new certificate.

Note: Although this is a renewed certificate, it displays as if it is a new certificate in the Apple Certificate Portal and you should now work with this version.
 

Entering the Certificate into the Workspace ONE UEM Console

  1. Return to the Workspace ONE UEM Console and click Next.
  2. Upload the Apple-signed certificate (.pem file) to Workspace ONE. Enter the same Apple ID used to sign into the Apple Push Certificates Portal website previously.
  3. Click Save.
  4. When prompted, enter the security PIN. Now the new APNs certificate has been saved in Workspace ONE.
  5. Next to Test Connection Over HTTP/2, click the Test Connection button to verify that it is successful. 
  6. Finally, verify that devices are checking in as expected by navigating to Devices > List View within the Console and performing a sync.