Device Connection diagram


Device IP allocation


1. Access Credentials

Use the following credentials to log in to the web interface for any of the switches listed below:

  • Username: admin

  • Password: PET*1988

2. Device Directory

The following table outlines the hardware addresses (MAC) and management URLs for the switches in each location.

Location MAC Address Web Interface Link
Control Room 54:07:7D:1B:3E:3F http://10.21.2.11
SE Office 54:07:7D:27:03:FE http://10.21.2.10
SW Office 54:07:7D:1B:3C:6A https://10.21.2.12

3. IGMP Querier Configuration

Internet Group Management Protocol (IGMP) Snooping/Querying is essential for managing multicast traffic efficiently across the network.

To configure or modify the IGMP Querier settings, follow this navigation path within the web interface:

  1. Log in to the switch dashboard.

  2. Navigate to the Configure menu.

  3. Select Network Profiles.

  4. Locate the specific profile you wish to edit.

  5. Select Querier to adjust the settings (e.g., IP address, query interval, or version).


4. Technical Resources

For detailed networking requirements, port configurations, and Q-SYS integration standards, refer to the official documentation:


5. Support & Escalation


If you encounter technical issues or require further configuration assistance, please contact the Programmed team:

Chris Clark AV Commissioner Email: [email protected]

Phone: 0428 694 394


Access & Location Support (JCA)


Melbourne Park Network Team